Frank's Story

Frank began his Lifeline WA story in 2002 and was recently awarded Lifeline WA’s Golden Wattle Award for his outstanding contribution to the 13 11 14 Crisis Support line. Frank started volunteering for Lifeline WA following an incredibly painful experience in his own life and feeling that he had nobody to talk to about it. 18 years later, Frank continues to selflessly dedicate his time to ensure that no one else will be in this position and that everyone has someone to talk to in times of crisis.

Frank always has a word of encouragement for his fellow Telephone Crisis Support Volunteers and embodies all of the values that Lifeline WA uphold. Frank has answered a staggering 9,200 + calls to 13 11 14 and will have undoubtedly saved many lives.

Hear from Frank

Frank says ‘Lifeline WA is a wonderful organisation and has very special people working and volunteering for it. I can honestly say I look forward to my weekly shift, not just to take the calls but to meet with like-minded people who I consider my dear friends’
This wonderful video further captures Frank’s unwavering kindness and commitment to supporting his community and we are so grateful that he dedicates his time and talent to Lifeline WA.