About Us

About Lifeline WA

Lifeline WA provides all Western Australians experiencing a personal crisis or thinking about suicide with access to 24 hour crisis support and suicide prevention services.

Our 13 11 14 service is a nationally-routed crisis support number, available every day of the year, from any location in Australia. It is available to anyone - regardless of age, gender, ethnicity, religion or sexual orientation.

Somewhere in Australia there is a new call to Lifeline every 30 seconds. Last year, 94,316 Western Australians reached out to Lifeline WA for help. Many were after advice or self-help information for friends and family. Others were reaching out for someone to listen to their concerns. Typically, callers in crisis find that painful changes or problems are increasing their distress and overwhelming their capacity to cope.

Why do people call the 24 hour Crisis Support Line 13 11 14?

  • Suicidal thoughts or attempts
  • Personal crisis
  • Anxiety
  • Depression
  • Loneliness
  • Abuse and trauma
  • Stresses from work, family or society
  • Self-help information for friends and family.

Lifeline WA believes that almost all suicides are preventable and that by connecting vulnerable people with crisis support, these people can be kept safe.