If life is in danger
call 000

Our Impact

It is often said that adversity builds character. In Lifeline WA’s case, we are proud to say that the adversity experienced has in fact revealed the true character of our people.

From supporting fire and drought ravaged communities on the eastern seaboard to dealing with the extreme anxiety caused by COVID-19, Lifeline WA has seen a sustained increase in demand for our crisis services this financial year.

We are living through incredibly difficult times, and the most vulnerable in our community have been the hardest hit. But despite this adversity, our Telephone Crisis Support volunteers have shown great strength, skill and compassion throughout this period to provide support to the Western Australian community. It is a credit to them, their experience, the ongoing crisis training they each receive to equip them for any situation and their undeniable sense that everyone in the Crisis Support room is unified in a higher purpose – to give back to the community.

Lifeline WA, in 2019/20:

  • 53,262 Western Australias found support calling Lifeline's 13 11 14 crisis line
  • 23% of help seekers cite 'family and relationships' as the main reason for their call
  • Lifeline WA has 220 volunteers
  • It takes more than 170 hours of specialised training to become an accredited crisis supporter – we trained a further 100 Telephone Crisis Support volunteers
  • Lifeline WA educated 2,150 members of our community on suicide prevention
  • Lifeline WA delivered 152 workshops for individuals and organisations, including 26 in regional Western Australia
  • Supported 713 people through our separated mums and dads program

Annual Reports

2019/20 Annual Report

2018/19 Annual Report

2017/18 Annual Report

2016/17 Annual Report

2015/16 Annual Report