Meet Kylie. Overwhelmed by life’s challenges, Kylie found herself in a dark place and felt isolated. Desperate for support, she reached out to Lifeline. During that call, a compassionate volunteer Crisis Supporter listened without judgment, and provided a safe space for Kylie to express her feelings.“I didn’t realise how much I needed to be heard,” Kylie said.
“Talking to someone who understood my pain gave me clarity. I learned I wasn’t alone and could take steps to navigate my struggles.”
Inspired by this support, Kylie became a trained Telephone Crisis Supporter. “I want to give back,” she explained. “Every call is a chance to be a guiding light for someone else.”