You can browse a range of different organisations and referral sites using the categories below. Contact details and organisational information is included.
If you can't find what you are looking for here, your GP or local counselling
centre is always a good starting point.
You can also use our service finder to locate services near you.
Lifeline
Provides all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.
Call 13 11 14 (24-hour crisis support)
Text 0477 13 11 14 (24/7)
Web/Online chat (24/7)
13YARN
National 24/7 crisis support for Aboriginal and Torres Strait Island people. Staffed by Lifeline trained Aboriginal & Torres Strait Islander Crisis Supporters for mob who are feeling overwhelmed or having difficulty coping.
Phone: 13 92 76 (24-hour crisis support)
1800 RESPECT
Confidential information, counselling, and support service are open 24 hours to support people impacted by sexual assault, domestic or family violence, and abuse.
Phone: 1800 737 732 (24/7)
Text: 0458 737 732 (24/7)
Ask Izzy
A mobile website directory that connects people who are in crisis with the services they need right now and nearby.
Beyond Blue
Beyond Blue helpline is provided by mental health professionals, available 24/7 (via telephone and webchat). All calls and chats are confidential.
Phone: 1300 22 4636 (24/7)
Web/Online Chat (24/7)
Carers Australia
Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.
Phone: 1800 422 737
eheadspace
eheadspace is a national online or phone mental health support service for young people aged 12 to 25, and for family who are seeking support about how to help a young person (aged 12-25) in their life.
Phone: 1800 650 890 (9am- 1am AEDT)
Web/Online Chat (9am- 1am AEDT)
headspace
headspace is Australia’s National Youth Mental Health Foundation, providing early intervention mental health services to 12-25 year olds. Create a headspace account, where you’ll get instant 24/7 access to a great range of tools and support for your mental health.
Head to Health
Head to Health can help you find the right Australian digital mental health and wellbeing resources, for yourself or for someone you care about.
Kids HelpLine
A free, private and confidential telephone and online counselling services, specifically for young people aged between 5 and 25 years old.
Phone: 1800 55 1800 (24/7)
Web/Online Chat (24/7)
MensLine Australia
MensLine Australia is available 24/7 via phone or online (webchat and video). To support men with issues including mental health, relationship and divorce, emotional wellbeing and social connection.
Phone: 1300 78 99 78 (24/7)
Web/Online Chat (24/7)
Open Arms
Open Arms provides mental health and wellbeing support to anyone who has served at least one day of continuous fulltime service in the ADF and their immediate families. Specialising in providing free face-to-face and/or tele-health counselling, group programs and peer support.
Phone: 1800 011 046 (24/7)
PANDA - National Perinatal Depression Hotline
PANDA – Perinatal Anxiety & Depression Australia – supports the mental health of parents and families during pregnancy and in their first year of parenthood.
Phone: 1300 726 306 (Monday - Saturday)
QLife
QLife is a peer support counselling and referral service for LGBTI people. It provides peer telephone and web-based services to diverse people of all ages every day from 3pm - 12am.
Phone: 1800 184 527 (3pm - 12am)
Web/Online Chat (3pm - 12am)
Relationships Australia
A provider of relationship support services for individuals, families, and communities.
Phone: 1300 364 277
ReachOut Australia
Forums and web-based support for young people. Reachout also provide resources and support for parents and school.
SANE Australia
Information about mental illness, treatments, where to go for support and help for carers. Connect with people who have been there too in Sane moderated forums - a supportive community where you can chat with others in similar situations.
Phone: 1800 187 263
Suicide Call Back Service
Suicide Call Back Service provides professional 24/7 telephone and online (webchat and video) counselling to people who are affected by suicide.
Phone: 1300 659 467
Wellways Helpline
Wellways helpline is a free, confidential, and non-judgmental service providing mental health information, wellbeing support and referral advice for people with a mental health issue, as well as carers and family members.
Phone: 1300 111 500 (9am - 9pm, Monday - Friday except Public holidays)
Alcohol & Drug Foundation
Dedicated national organisation for the prevention of harm caused by alcohol and drugs. Resources, facts, and discussion points for addition.
Gambling Help Online
Free support for anyone affected by gambling in Australia. Chat, counselling, email support, and self-help.
Narcotics Anonymous Australia
Narcotics Anonymous is a non-profit society of men and women for whom drugs had become a major problem.
Support after Suicide
Provide support to those bereaved by suicide with resources and services for individuals and professionals.
Australian Centre for Grief and Bereavement
Bereavement counselling, support group and, information for bereaved adults, adolescents, children and families. Also provides education and training opportunities for health professionals.
SANDS
Provides information and confidential 24/7 support by trained parent supporters who have a personal understanding of the grief and confusion that may be experienced following miscarriage, stillbirth, or the death of a baby. SANDS also holds group support meetings.
1800 RESPECT
A national counselling service providing information and support (telephone and online) for people who have experienced sexual assault or domestic and family violence.
Phoenix Australia
Australia’s National Centre for Excellence in Post-traumatic Mental Health and wellbeing. Phoenix Australia works to build capability of individuals, organisations, and the community to understand, prevent, and recover from the adverse mental health effects of trauma.
Australian Services for Survivors of Torture and Trauma
A network of Australia’s eight specialist rehabilitation agencies that work with survivors of torture and trauma who have come to Australia from overseas.
Chronic Pain Australia
Chronic Pain Australia exists to reduce the unnecessary suffering and isolation caused by chronic pain in the Australian community.
Pain Australia
Pain Australia is the national peak body working to improve the quality of life of people living with pain, their families and carers, and to minimise the social and economic burden of pain.
QLife
QLife provides Australia-wide anonymous, LGBTI peer support, and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings, or relationships.
ACON
Creates opportunities for people in LGBTI+ communities to live their healthiest lives.
Butterfly Foundation
Works with Australians who are impacted by eating disorders and body image issues, and for the families, friends, and communities who support them.
Information on symptoms, treatment, and prevention of depression and bipolar disorder.
Works to improve the lives of individuals, families, and communities affected by anxiety, depression, and suicide.
Embrace Multicultural Mental Health
A national platform for multicultural communities and Australian mental health services to access resources, services, and information in a culturally accessible format.
Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.
Government operated free Australian health advice.
National Aboriginal Community Controlled Health Organisation (NACCHO)
Aboriginal Community Controlled Health Services and Aboriginal Medical Services in each state and territory.
Information, resources, counselling, and group support to those bereaved by suicide. Education and professional development to health, welfare, and education professionals.
Head to Health can help you find the right Australian digital mental health and wellbeing resources, for yourself or for someone you care about.
Looking for other services?
You can also use our service finder to locate services near you.