If life is in danger
call 000

Crisis Support Volunteering

By volunteering your time and skills you can help people in crisis

It takes a lot of dedicated people to provide our 13 11 14 crisis support service 24 hours a day, 365 days a year. Our volunteers support Lifeline WA in many different ways – answering calls to our crisis support line, helping to raise funds, assisting at events or carrying out administrative duties.

Volunteers have enabled Lifeline to provide essential crisis support services to the Western Australian community for 30 years. Will you help us to continue this commitment to the community?

What's in it for you?

  • Personal and professional growth
  • Potential career opportunities
  • Giving back to your community - the sense of achievement and pride that comes with that
  • Learning new skills and experiencing new things
  • Meeting new people and making new friends
  • Belonging to the Lifeline community
  • Training and development opportunities
  • Volunteering locally in your community, but have an impact both locally and nationally
  • Knowing that by volunteering you really are making a difference.

Why Volunteer with us?

By volunteering for Lifeline WA not only will you be making a difference in the lives of other Western Australians who use our services, but you’ll also be enriching your own life.

Hear from some of our volunteers as they share their Lifeline journey and what they value most about the role they fulfil.


Our new innovative pilot program gives volunteers in regional WA the opportunity to answer calls to the national suicide crisis support line from the comfort of their own home. Lifeline WA is very proud of the pilot program Volunteer@Home, which is being supported by Lotterywest.

The next training round for the program starts on October 11 and runs every weekday for two weeks. If you are living in the South West region, you have the chance join an amazing network of people who support Western Australians through crisis.

Lifeline WA is also recruiting Telephone Crisis Supporters in Perth, to volunteer from our Shenton Park location. 

If you are interested in coming to an information session or would like further information about the Crisis Supporter recruitment process, please email hr@lifelinewa.org.au.

The next Crisis Support Workforce Information Session will be late-2021.